All clients now have the opportunity to switch their payment method for recurring orders to debit order. New clients will automatically make use of the debit order system.

Our aim is to get all our clients with monthly/annually recurring orders to have their bank accounts automatically debited with a debit order at the start of every new billing cycle - as opposed to paying the amount manually by means of an EFT. This is especially useful if your account is a set monthly/annual amount.

Products and Services that qualify to use debit orders for:

• Web & e-mail Hosting
• Secure Online Backups
• Antivirus Products
• Internet Connectivity
• Network Infrastructure Monitoring
• Support Contracts

Are there alternative payment options?

All our subscription products are paid for monthly/annually in advance. There are only two payment options available:

• Pay monthly/annually in advance with a debit order.
• Pay monthly/annually in advance by EFT. In addition to your first/next payment, you are required to include a deposit of one billing cycle's full cost.

What do I do from here?

Existing clients using Electronic Funds Transfer (EFT)

• Switch your payment method from EFT to debit order at no extra cost.
• Continue to pay by EFT, but pay a deposit of one billing cycle's subscription (the full amount) in addition to your normal subscription when you make your next payment.

New clients

• Pay for your subscription in advance with a debit order.
• Pay a deposit of one billing cycle's subscription (the total amount) in addition to your first payment.